WildTornado Casino Terms and Conditions

Welcome to WildTornado Casino. These Terms and Conditions govern your access to and use of our platform, services, and games. By registering an account, making a deposit, or using any part of our website, you confirm that you have read, understood, and agree to be bound by these terms in full. We encourage you to review this document carefully before proceeding. If you do not accept any part of these terms, you must not use our services.

1. About Us and Licensing

At Wild Tornado, we operate under the legal name Novatrix SRL, a company incorporated in Costa Rica (registration number 3-102-893958), with our registered address at Cartago, Oreamuno, Potrero Cerrado, 30703, Costa Rica. We are licensed and regulated by the Tobique Gaming Commission under License No. 0000002. Our WildTornado platform is accessible via wildtornado.casino and wildtornado.ai. For dispute resolution, we work with EGIS as our Alternative Dispute Resolution provider — you may reach them at disputes@egis-adr.com.

2. Eligibility and Account Registration

To use our Wild Tornado Casino services, you must meet the following requirements:

• You must be at least 18 years of age or the legal age of gambling in your jurisdiction, whichever is higher.
• You must not be a resident of any restricted territory, including Afghanistan, the United States, the United Kingdom, Canada (New Brunswick and Ontario), China, North Korea, Russia, Iran, Iraq, Syria, Cuba, Belarus, Venezuela, Libya, and other jurisdictions listed in our restricted countries policy.
• You must provide accurate, truthful, and complete information during registration.
• You may only open one account per household, IP address, or device.
• You must not act on behalf of a third party or share your account credentials with anyone else.

At WildTornado, we reserve the right to request identity verification documents at any time. Failure to provide satisfactory documentation may result in account suspension or closure. We comply fully with our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations.

3. Deposits, Withdrawals, and Payments

3.1 Deposits

Our Wild Tornado Casino accepts deposits via a wide range of methods, including Visa, Mastercard, Apple Pay, Google Pay, Neteller, Skrill, EcoPayz, Neosurf, Paysafecard, Sofort, Interac, MiFinity, Astropay, Jeton, Ezeewallet, CashtoCode, and CoinsPaid for cryptocurrency payments. We accept the following cryptocurrencies: BTC, ETH, LTC, BCH, DOGE, USDT, XRP, and TRX. The minimum deposit is €20 (or AUD/CAD/NZD 30, or equivalent). Deposits are processed instantly and we do not charge fees on deposits.

3.2 Withdrawals

At WildTornado, our minimum withdrawal amount is €100 for fiat currencies and €20 equivalent for cryptocurrency. The maximum amount per transaction is €500, with larger amounts paid in installments. Our withdrawal limits are €2,500 per day, €5,000 per week, and €15,000 per month, subject to your VIP level. Pending time may be up to 72 hours, with cashout processing taking 3 to 5 business days depending on the method selected.

3.3 Currencies

We support the following currencies: EUR, USD, NOK, AUD, CAD, NZD, ZAR, CHF, and major cryptocurrencies. You are responsible for any currency conversion fees charged by your payment provider.

4. Bonuses and Promotions

We at WildTornado offer a generous Welcome Pack of 500% up to €5,000 plus 500 Free Spins spread across your first six deposits. The minimum qualifying deposit is €20, and all bonus funds carry a wagering requirement of x40. Bonuses must be used within 3 days of activation, and the maximum bet while a bonus is active is €5. Free Spins are awarded on Bonanza Billion by BGaming.

Our Wild Tornado bonus terms also include the following conditions:

• Match bonus maximum win is capped at x10 of the bonus amount.
• Free Spin maximum win is capped at €1,000.
• No-deposit Free Spin winnings are capped at €50.
• Players in Sweden are not eligible for any bonuses.
• Bonuses may not be combined unless specifically stated in the promotion terms.
• We reserve the right to modify, suspend, or cancel any promotion at our discretion.

Our WildTornado promotions also include Tornado Boxes (daily mystery boxes with deposits from €30), a Wheel of Fortune promotion (use code WHEEL with a €80 deposit), and a Mobile App Bonus of 100 Free Spins weekly (use code APP with a minimum €30 deposit). Birthday and social media bonuses are also available.

5. VIP Program and Loyalty Points

At Wild Tornado, our VIP Club rewards loyal players through the Tornado Points (TP) system. You earn 1 TP for every €30 wagered with real money. The program features 15 levels, with thresholds based on cumulative deposits starting from €0 at Level 1 up to €30,000 at Level 15. Points are exchangeable for cash bonuses, with rates improving as you advance — from 100 TP = €1 at Level 1 to 100 TP = €15 at Level 15. Bonus wagering requirements also decrease from x35 at Level 1 to x15 at Level 15. TP bonuses must be wagered within 3 days.

6. Game Rules and Fair Play

Our WildTornado platform hosts over 5,000 games from leading providers including NetEnt, Pragmatic Play, Evolution, Microgaming, Betsoft, Play'n GO, Yggdrasil, Hacksaw Games, BGaming, ELK Studios, Quickspin, and many more. We offer slots, table games, live dealer games, progressive jackpots, video poker, and tournaments. Live casino games are powered by Evolution and Pragmatic Play.

We do not offer sports betting. All games are subject to their individual rules, which are displayed within each game interface. We use certified Random Number Generator (RNG) technology to ensure fair outcomes on all non-live games.

7. Responsible Gambling

At Wild Tornado, we are committed to promoting responsible gaming. We provide a range of tools to help you manage your gambling activity, including deposit limits, session time limits, self-exclusion, and reality checks. If you believe you may have a gambling problem, we encourage you to contact our support team immediately or seek help from independent organizations such as GamCare or BeGambleAware.

8. Account Suspension and Termination

We at WildTornado reserve the right to suspend or permanently close any account if we detect fraudulent activity, bonus abuse, use of automated software or bots, collusion, money laundering, or any breach of these Terms and Conditions. In such cases, we may withhold funds pending investigation. You may also close your account voluntarily at any time by contacting our support team.

9. Customer Support and Complaints

Our Wild Tornado support team is available 24/7 via live chat (typical wait under 10 minutes) and by email at support@wildtornado.casino. For formal complaints, you may write to complaints@wildtornado.casino. If a dispute cannot be resolved directly with us, you may escalate the matter to our ADR provider EGIS at disputes@egis-adr.com. We support English, German, French, Italian, Slovenian, and Norwegian.

10. Amendments and Governing Law

We at WildTornado reserve the right to update or modify these Terms and Conditions at any time. We will notify you of material changes via email or a notice on our website. Continued use of our services following any update constitutes your acceptance of the revised terms. These Terms and Conditions are governed by the laws of Costa Rica and the regulations of the Tobique Gaming Commission.

If you have any questions about these terms, please contact us at support@wildtornado.casino before using our services.